Quickstart — Your First 10 Minutes
The fastest happy path through KeyOne: sign in, triage one decision, resolve it, and ask a question. About 10 minutes.
This is the express tour. If you want the unhurried version, start with Getting Started instead — but if you’d rather learn by doing, follow these eight steps in order.
1. Sign in
Open KeyOne and sign in with your work email and password, or with Google or Microsoft. First time here? Click Create account. (Full details: Getting Started.)
2. Get oriented
Glance at the three areas you’ll use constantly:
- The sidebar on the left — your navigation, grouped into Core, Commercial, Supply & Operations, and Intelligence.
- The Decision Feed bar along the bottom — live counts of open risks, decisions, and tasks.
- The command palette — press ⌘K (or Ctrl+K) to jump anywhere.
3. Open the Work Queue
In the sidebar, under Core, click Work Queue. This is your inbox of decisions — the risks, decisions, and tasks KeyOne has surfaced, already ranked for you.
4. Triage with one click
Click the Critical pill at the top to see only the most urgent items. Within any group, items are sorted by rand value, highest first, so the biggest item is already at the top.
Tip: The two running totals at the top — value upside and exposure — tell you, at a glance, how much money your open decisions and risks represent.
5. Open a decision
Click the top item to open its detail page. Read the three numbers that matter:
- Estimated upside or exposure (in rand)
- The P10 / point / P90 range, if shown — your low, central, and high estimate
- Confidence as a percentage
(How to read these properly: Understanding Impact Estimates.)
6. Resolve it
Click Transition status, choose a new status, and — if you’re closing the item — pick a resolution code that says why it closed (e.g. “Replenished from backroom”). Add a note if it helps. Click Transition.
Why it matters: the resolution code feeds KeyOne’s learning loop. An accurately closed item makes the next recommendation sharper.
7. Look at a hub
Open a hub from the Commercial or Supply & Operations group — say OSA (On-Shelf Availability). Read the narrative, scan the KPI strip, then check the Decisions & Actions panel at the bottom, which links straight back to the relevant work items. (Full walkthrough: Using a Hub.)
8. Ask KeyChat a question
Open KeyChat (under Core) and type a plain-language question, for example:
“What are the top risks this week?”
Read the answer and check its citation chips — every figure is traceable to its source. (More: KeyChat.)
That’s the loop
You’ve just walked KeyOne’s core flow end to end: a decision was surfaced → you triaged it → you acted → the outcome is now tracked. Everything else in these guides is depth on top of this loop.
DiagramKeyOne's core flow — detect, decide, act, re-measure, repeat
Where to go next
- New to the data side? Read Connecting Your Data.
- Want to master triage? Read Decision Inbox & Win List.
- In the field? Read KeyLink for Field Reps.
- Stuck on a term? See the Glossary.
Next: Getting Started